Legislative Day 2019


This game-changer program will feature unique interactive discussions and live polling!




10:00 AM - 10:15 AM

Welcome and Opening Remarks
Dominique Stumpf, National Pest Management Association, Fairfax, VA; Ildem Bozkurt, Bayer, Cary, NC

10:15 AM - 10:45 AM

Opening General Session: Empowering Women in a Global Workplace
Ildem Bozkurt, Bayer, Cary, NC

Equality means business, and empowering women in the workplace and community is critical to creating shared value for our industry. With more than 15 years of experience working in a global environment at Bayer Crop Science, Ildem will bring a high level of knowledge of how women empowerment is created when the strengths that women bring to the workplace are accepted and used.

Sponsored by

10:45 AM - 12:00 PM

Breaking Barriers


Panel: Judy Dold, Rose Pest Solutions, Northfield, IL; Emily Kendrick, Arrow Exterminators, Atlanta, GA; Stacy O'Reilly, Plunkett's Pest Control, Fridley, MN
Moderator: Marillian Missiti, Buono Pest Control, Co., Inc., Belmont, MA

Hear from a panel of strong women leaders from the pest management industry who have transformed their career and currently hold leadership roles within their companies. Following the panel will be a 30 minute interactive discussion where attendees will be able to ask questions and provide their opinions & feedback through live polling.

Sponsored by

12:15 PM - 1:30 PM

Networking Roundtables

The Womens Forum Networking Roundtables are a fantastic opportunity to connect and interact with your peers on topics that are impacting professional women in the pest management industry.

Sponsored by

1:45 PM – 2:45 PM

Permission to Screw Up - How I Learned to Lead by Doing (Almost) Everything Wrong
Kristen Hadeed, Student Maid Founder (get to know her!)

Kristen is here to remind us that the goal is to be human, not perfect. She imagines a world in which all organizations have cultures that empower people to keep climbing toward the best version of themselves everyday. As the young leader of Student Maid, a successful cleaning company that hires students, Kristen has fostered a unique perspective on leadership, organizational culture and engaging the next generation. In this session, Kristen will share her “perfectly imperfect” story of success and empower attendees with the knowledge that even if they screw up, they can still make it!

2:45 PM - 3:15 PM

Networking Break

Sponsored by 

3:15 PM – 4:30 PM

Best Practices: Sharing Tips on How to Grow Your Company


Jen McCauley, McCauley Services, Bryant, AR; Julie Marquardt, Ecolab, Egan, MN; Erin Richardson, All-American Pest Control, Inc, Nashville, TN

We all have a shared goal to grow our company, but how to best achieve success varies across companies. This dynamic session will highlight several strategies that have worked from companies in our industry. Speakers represented different roles within companies ensuring everyone will take something away they can use right away. Bring your ideas as well—we learn from each other.

4:30 PM – 5:00 PM

NPMA Empowering Women in Pest Management


Cindy Mannes, Professional Pest Management Alliance, Fairfax, VA; Allie Allen, QualityPro, Fairfax, VA

The ratio of women to men in the pest management industry is increasing year after year, and we’re seeing more females in leadership roles. Attend this session to hear an update on the latest NPMA initiatives as they relate to recruiting women into our industry.

5:00 PM - 6:30 PM

Networking Reception & Roundtables 

Sponsored by




8:00 AM - 8:30 AM

Coffee Chat

Enjoy casual conversation with your peers over your morning coffee to ease into the day! 

Sponsored by 

8:30 AM – 9:45 AM

Understanding a Woman's Career Life Cycle
Jessica Phelan, Vault Communications, Plymouth Meeting, PA

It's no surprise that women, more than men, adjust their career cycle to accommodate for their families. However, just because women experience these career "interruptions" does not mean they cannot pursue a leadership role within their company. In this session, Jessica will give an overview of a woman's career life cycle and tips for jumping back into the workforce with confidence.

10:00 AM – 11:15 AM

What Women Can Do to Successfully Navigate the Workplace Today 
Bonnie Marcus, Women's Success Coaching (get to know her!)

The workplace today is a complex and competitive environment that is especially challenging for ambitious women. Gender bias and the recent increased sensitivity that’s the result of #MeToo have contributed to a complexity that not only presents new obstacles, but blurs the otherwise clear path to success.

11:30 AM – 12:30 PM

Brown Bag Lunch Featuring Developing Managers
Discussion moderated by Amy Wilson, CERTUS

Join us for a fun and interactive discussion during lunch!

Sponsored by

12:30 PM  - 1:00 PM

Restore & Rejuvenate
Jessica Petrie

Feel better in your body and bring clarity to your mind.

Reenergize the body slowly and breathe deeply with this balanced practice. You will leave feeling strong, present and ready to complete the day!

Sponsored by 

1:00 PM – 2:00 PM

Employee Satisfaction Survey Highlights 
Jodi Dorsch, Pest Control Technology, Valley View, OH

PCT and NPMA have teamed up again this year thanks to a sponsorship from BASF to gather data on workplace satisfaction in the pest management industry. In this session, Jody Dorsch will provide insights, specific to women, on sentiment of personnel in pest management compared to national averages. With live polling and idea sharing - you won't want to miss this!

2:15 PM – 3:00 PM

Industry Best Practices in Recruitment and Retention


Laura Robinson, ABC Home & Commercial Services, Lewisville, TX; Leila Haas, Sprague Pest Solutions, Tacoma, WA

There’s no silver bullet to the biggest challenge the industry faces. But there are a lot of things that work. Recruitment and retention of top talent and technicians is the cornerstone to success for our businesses. With a focus on industry best practices, this session will explore the many ways that company culture, benefits, incentives and career mapping help us retain those individuals that make your company special in the eyes of your customers.

3:15 PM – 4:15 PM

Digital Disruption: The Future of Work, Skills, Leadership, Education and Careers in a Digital World
Dr. Tracey Wilen, Researcher & Author (get to know her!)

The world is in disruption! You are at the forefront of rapid change. The continued accelerated pace of technology and competitive forces is causing workplace environments to become more volatile and in need of disruptive leaders, employees to challenge the status quo, and educators to ensure student readiness. This engaging presentation focuses on key trends that impact jobs, new skills that are needed today to remain relevant, and how to manage your career in a digital world.

4:15 PM – 5:00 PM

Closing Session & Discussion: Lessons Learned

Join us for an engaging 'wrap-up' session to share lessons learned and ideas to take back to your company.